- Can you ship to my country? I don’t live in the United States. How much will it cost?
- I’m ordering more than one print. Will I have to pay shipping for each?
- Where should I email my photo?
- My photo may be too damaged to be made into a Pop Art. What can I do?
- Does my photo need to be in a certain format?
- When should I expect my order to arrive?
- How much does a custom Pop Art print cost?
- Do you offer express shipping?
- Do you ship to APO, FPO, or PO Boxes?
- Do you ship globally?
- How do you protect my shipment?
- In addition to changing the style of my photograph, can you perform additional modifications?
- What are your payment options?
- Can I purchase a gift certificate? How will you deliver it?
- I received a gift certificate. Can I combine it with another discount?
- What currency do you accept as payment?
- Do you offer a payment plan?
- Can I pay after I have viewed the finished product?
- Many of the Pop Art prints in your showcase don’t have backgrounds, or feature artistic backgrounds. Will you do this with my print?
- What other kinds of editing can you do?
- What happens if I don’t like the design after you have created it?
- I want to combine two (or more) different pictures in my print. Can I do this?
- I have a black and white photo I would like to see colorized. Can you do this?
- How will I know when my order is on its way?
- I have already finalized my edits, but my status says my print still has not shipped. When will it be ready?
- What happens if I decide to return my print?
- Will you keep my information protected if I pay through your site?
- I still have questions that need to be answered. How can I talk to someone?
- Will I be able to preview my portrait PopArta before receiving it?
Can you ship to my country? I don’t live in the United States. How much will it cost?
We can ship your Pop Art to most countries. There are some countries that require an additional fee on top of the regular shipping rate. The total cost of shipping to these countries is $49. You can find the complete list of these countries here. The turnaround time will be roughly the same for every country.Back to top
I’m ordering more than one print. Will I have to pay shipping for each?
The flat shipping rate we charge covers all items in an order, so you will not have to pay an extra charge for additional items.Back to top
Where should I email my photo?
If you have photos to email to us, the address is firstname.lastname@example.orgBack to top
My photo may be too damaged to be made into a Pop Art. What can I do?
Photo editing technology is a wonderful tool, and the process of restoring old or damaged photos has never been simpler. However, every case is different. We offer a free photo consultation service that you can use to determine whether your photo is suitable to be made into a Pop Art print. Contact us by email beforehand and we will let you know if it is possible before you place your order.Back to top
Does my photo need to be in a certain format?
Photos should be formatted as .jpg, .gif, .bmp, or .tiff images for the best results, though we can accept photos in nearly every format. When sending photos, be sure that you are giving us the best quality pictures that you have, in the highest resolution that you have. If you need further help determining whether the picture you have is suitable for a Pop Art print, email us for further information.Back to top
When should I expect my order to arrive?
Please allow 2 business days for us to create your Pop Art image. Once you approve it, you will get it printed (if ordered) within another 7 business days.Back to top
How much does a custom Pop Art print cost?
Pricing will be determined by the size of the Pop Art and the framing choice. All of the information on pricing can be found here.Back to top
Do you offer express shipping?
Yes, we do for most sizes! Express Shipping will reduce the shipping time by a few days. You can choose this service and see the exact shipping time-frames right after approving your painting. The price of Express Shipping varies from $9 - $59 (depending on the choice of framing and size of the painting).Back to top
Do you ship to APO, FPO, or PO Boxes?
Unfortunately, due to the size of our products we are not able to ship artwork to APO, FPO, or PO Boxes.Back to top
Do you ship globally?
Yes, we do! We ship to any destination, worldwide.Back to top
How do you protect my shipment?
The safety of your artwork is super important to us! Our shipping team will make sure that your order is safely wrapped in multiple protective layers, hard-shelled in a protective shipping box, and marked “fragile.”Back to top
In addition to changing the style of my photograph, can you perform additional modifications?
Yes, we can. Up to three modifications are allowed per print, with each additional modification adding an extra $10 to the final cost of the item.Back to top
What are your payment options?
You can pay via PayPal or credit card.Back to top
Can I purchase a gift certificate? How will you deliver it?
If you want to give an original Pop Art print to a friend or family member as a gift, but are not certain what to buy, a gift certificate can be a great choice. We have many gift certificate options available, and will deliver them to the recipient through a beautifully designed email. We can also deliver hard copies through the mail. You can begin ordering your gift card here.Back to top
I received a gift certificate. Can I combine it with another discount?
You can use either a gift certificate or a discount code on your purchase, but not both. It is recommended that you use whichever will give you the most savings on your item. However, you will be able to use a different discount or gift certificate on a future order. All gift cards can also be redeemed at our other website www.paintyourlife.comBack to top
What currency do you accept as payment?
Before beginning your order you will have the option of choosing between US dollars, Australian dollars, Canadian dollars, British pounds, and Euros.Back to top
Do you offer a payment plan?
Yes, we offer 3 options of payment plans (only for US customers) that can be used for paying both the 20% advance payment and the balance payment.Back to top
4 bi-weekly payments, using your card - via QuadPay.
6 monthly payments (only valid for payments over $99), using your PayPal - via PayPal Credit.
4 bi-weekly payments, using your PayPal - via Pay in 4.
Can I pay after I have viewed the finished product?
We will not be able to accept your order without prior payment, due to our fast turnaround time we will require full payment in advance.Back to top
What are the differences in the styles that you offer?
The different styles that we offer are based on the styles of artists and artistic movements in pop art. If you are uncertain what the different styles will look like on a finished piece, we encourage you to look through our Showcase, which features before and after photos of our pop art prints.Back to top
Which style should I choose?
The style that you choose will depend entirely on your own personal preferences, or the preferences of the person you are purchasing the item for if it is being given as a gift. There are a variety of styles available. Some are more “pop art” than others, such as Classic Pop Art, Graphic, and Lichtenstein. Options such as Color Splash and Vintage are better for those who prefer traditional prints, but who want something a little bit different.Back to top
How do I apply a coupon code?
You can apply your coupon code on the shopping cart page while placing your order.Back to top
Why are the number of subjects limited for some sizes?
We want to ensure that you receive the highest-quality painting possible. In order to paint faces, our artists need at least 3x3 inches of canvas/paper to work with. Adding multiple subjects to smaller size canvases limits the room for the artist to clearly display facial details or background elements.Back to top
Why aren’t smaller sizes available?
We want to ensure that you receive the highest-quality painting possible. For faces, our artists need at least 3x3 inches on the canvas/paper to achieve the best level of detail you'll be happy with. An artwork with a canvas/paper smaller than 8x10 inches will give no room to our artists to display clear facial details or background elements.Back to top
Many of the Pop Art prints in your showcase don’t have backgrounds, or feature artistic backgrounds. Will you do this with my print?
It is all a matter of which style you choose, and what your preferences are. Keep in mind that some photographs with busy backgrounds do not translate well to pop art prints, and we suggest toning the background down or eliminating it altogether for a better piece of art. However, you will always have the final say, and we will not print your order until you have approved the final design.Back to top
What other kinds of editing can you do?
It is hard to say what we can and cannot do. If you have any alterations to the original that you would like made, leave a message in the comment box and we will communicate with you to determine what can be done. With highly stylized Pop Art prints that are not in “realistic” colors, you can ask for favorite colors to appear in the final print. You can also ask for color to be added to a black and white photograph, to have objects added or removed from photographs, and even for older photographs to be retouched.Back to top
What happens if I don’t like the design after you have created it?
You will always have the final say in the design of your photograph, and we will work with you to create the perfect design for your pop art print. Never hesitate to make suggestions about changes you would like to see to the design. Just keep in mind that major alterations, such as the removal of a background, count as one of your modifications.Back to top
I want to combine two (or more) different pictures in my print. Can I do this?
This is possible, and it is a common modification choice. Just remember to upload all of the photographs that will be needed for the design on the order page or send them to us in an email, and tell us which elements you want in your print.Back to top
I have a black and white photo I would like to see colorized. Can you do this?
Not only is this possible, it can be a great design choice for a pop art print. You can either choose to have one or two elements in the picture colorized with our Color Splash design style, or you can have the entire photo colored. Just remember to tell us in the comment section if there are any specific colors in the design, such as eye color or hair color.Back to top
How will I know when my order is on its way?
You will receive a notification email that your order has been shipped, containing a tracking number.Back to top
I have already finalized my edits, but my status says my print still has not shipped. When will it be ready?
The printing process does not begin until you finalize the edits, so be sure to do this as quickly as possible. Once your edits have been finalized, it should take the standard 3-4 days for the print to ship.Back to top
What happens if I decide to return my print?
We are committed to our customers’ happiness. Review this page for our return policy.Back to top
Will you keep my information protected if I pay through your site?
Our customer’s privacy is one of our top concerns, and we will never sell or share your information with any third party sources.Back to top
I still have questions that need to be answered. How can I talk to someone?
Visit the “Contact Us” page to email us with your questions, or use our live chat to talk with a representative.Back to top
Will I be able to preview my portrait PopArta before receiving it?
Absolutely! You will receive a photo of the artwork as soon as our artist will finish PopArta. We will ask you for a final approval before shipping your order out.Back to top